Privacy Policy

Halotherapy is committed to protecting your privacy and the confidentiality of your personal information. We collect, use, and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

What information we collect

We may collect personal and health information including:

 

• Name, contact details, and date of birth

• Relevant medical and health history

• Appointment, treatment, and consent records

• Payment and billing information

 

This information is collected directly from you via consultations, booking systems, consent forms, and correspondence.

 

How we use your information

Your information is used to:

 

• Provide safe, appropriate, and effective care

• Manage appointments, billing, and clinical records

• Communicate with you regarding your care

• Meet legal, regulatory, and professional obligations

 

We only collect information that is necessary for these purposes.

 

Disclosure of information

Your information will not be shared with third parties unless:

 

• You have provided consent

• It is required or authorised by law

• It is necessary to prevent serious risk to health or safety

 

Where referrals occur, only relevant information is shared.

 

Storage and security

All personal information is stored securely using reputable, compliant practice management and digital systems. Reasonable steps are taken to protect your information from misuse, loss, unauthorised access, or disclosure.

Access and correction

You may request access to, or correction of, your personal information at any time. Requests can be made in writing and will be responded to within a reasonable timeframe.

Questions or concerns

If you have questions about this Privacy Statement or how your information is handled, please contact:

Halotherapy
📧 rn.h.earnshaw@outlook.com
📱 0413 482 231